not (pageUrl eq null and supportPageUrl eq null) and attributes/any(a: a eq 'Product_Portfolio|Jabra') and (attributes/all(a: a ne 'Meta_Refurbished|True') or attributes/any(a: a eq 'Meta_Accessorytype|17'))
Hi {{customerName}},
Choose the Jabra Service you want to use
Jabra Care
Support plans enabling you to work anytime, anywhere
Developed to help manage individual needs for hybrid teams
24 hour supportWe’re on when you are
Faster device replacementKeep things moving
Full coverageCovers all your Jabra enterprise products
Support engagementPersonalized and adaptive support
Say hello to new ways of being supported: Jabra Care Advanced and Jabra Care Ultimate
Compare plans:
Advanced
Ultimate
24/5 support
24/7 support
Phone support within 2 minutes
Phone support within 60 seconds
Written response in 4 hours or less
Written response in 2 hours or less
Replacement product shipped within 24 hours
Replacement product shipped within the same day
10 online training events per year
20 online training events per year
Always in your corner
As teams adapt to a hybrid work model, ensure they can work anytime, anywhere
We’ve got your back
Professional support 24/5 (Advanced) or 24/7 (Ultimate) boosts productivity by providing faster and premium support outside standard opening hours for all Jabra enterprise audio and video solutions
Keep things moving
Jabra Care offers hassle free, accelerated device replacement, keeping your business up and running. Jabra Care Ultimate customers also benefit from express shipment
Full Coverage
Jabra Care Advanced and Jabra Care Ultimate support plans offer full coverage across your entire range of Jabra enterprise audio and video solutions
Personalized and adaptive
Drive satisfaction through a personalized Jabra Care online platform and specialized training events. With Jabra Care Ultimate, end-users are assisted further through a dedicated support team and on-demand video calls
Work has changed...
but the demand for IT support hasn’t.
87%
87% of employees work in distributed teams*
80%
80% of all meetings are either fully virtual or hybrid**
73%
73% of employees are now doing some form of remote work***
*** Source: 6 International Workplace wGroup (IWG): “Flexible working attitudes”
A personalized service made for you
Video support
A real person when you need them
Need to share your screen with us, or physically show us your product on camera? Ultimate support plan customers can use video calls to resolve problems face-to-face.
Training events
We’ll take it from here
Our training covers everything you ever wanted to know about your Jabra enterprise products. Improve user adoption in the office or when working remotely through online training events tailor-made to your teams’ needs.
Reporting
We’ve got your back
Get increased transparency and personalized insights into your service tickets through reports and engagement meetings with Jabra. These also allow us to improve and optimize your Jabra Care experience to provide you with the best business outcome.
Our team of Service Consultants is ready to guide you to the best solution tailored to the needs of your organization.
Just fill in this form and we will be in touch shortly.
Need technical support?
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.
